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[9.29 ~ 10.9] Chu Seok Holiday + Shipping delays in Canada & U.S.A.

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안녕하세요-

오랜만이에요! 잘 지냈어요? :)

무덥던 여름도 어느순간 지나가고 서울엔 가을이 와 버렸어요.

요즘 날씨가 너무 좋아서 매일 하늘을 보며 웃음짓는답니다.

Chu Seok (Korean Thanksgiving Day) is coming soon. (꺄!!!!)

This time, our Chu Seok holiday is 10 DAYS!!!!

It starts on September 29th and ends on October 9th.

Chu Seok is national holiday and many of Koreans send and receive presents for about a week before 추석.

With this reason, logistic companies do not accept countrywide delivery service from September 27th.

We receive books via domestic logistics so that we would not be able to order books to our suppliers.

We would take orders during those days but delivery would be started from October 10th.

Orders placed by September 26th could be shipped before we take a break for Chu Seok.

Customers who are planning to purchase books, please place order after October 9th.

+

We are experiencing delay of shipments heading to Canada and the U.S.A. due to natural disasters in the U.S.A.

Please choose EMS if you need books for your class.

Airmail cannot guarantee delivery time.

It usually takes up to a month to be delivered however it seems to be delayed a lot these days.

We have heard from Canada post office that it could take up to 40 business days to be delivered on airmail.

In this regards, we decided to ship via EMS only for the orders to Canada.

Please contact us immediately if your order does not arrive after a month from dispatching date (7 business days for EMS).

We would open a case to investigate on your shipments and do our best to resolve it.

However please note that Canada post office takes up to 2 months to end investigation.

.

언제나 와 주셔서 감사합니다.

오늘 하루도 행복하게 보내세요-

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